Return Policy

We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return under the conditions outlined below.

1. Return Eligibility

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition

  • The item must be returned in its original packaging

  • The return request must be made within 14 days of delivery

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

  • Custom or personalized items

  • Pre-order items (once production has started)

  • Items marked as final sale

  • Gift cards

3. Return Process

To initiate a return, please contact us with your order number and reason for return.

Once your return is approved:

  • You will receive return instructions

  • You must ship the item back within the specified timeframe

Returns sent without prior approval may not be accepted.

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Original shipping fees are non-refundable.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • Photos of the item and packaging

We will arrange a replacement or refund if the issue is confirmed.

6. Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to your original payment method

  • Processing time may take 5–10 business days

We reserve the right to partially refund items that are not in original condition.

7. Late or Missing Refunds

If you have not received your refund:

  • Check your bank account again

  • Contact your payment provider

If the issue persists, please contact us for assistance.

8. Order Cancellation

Orders can be canceled within 12 hours of purchase.

After this period, orders may have already been processed and cannot be canceled.

9. Contact Information

For return-related inquiries, please contact us:

Email: your@email.com
Website: yourwebsite.com